Data & Privacy Policy
Last updated: 07.03.2024
At Imroz Ltd., we are committed to protecting the privacy and security of our customers’ personal information. This Data and Privacy Policy outlines the types of personal information we collect, how we use it, the measures we take to protect it, and the choices you have regarding your information.
Information Collection
When you visit our website, purchase our product, or contact us for support, we may collect the following types of information:
- Personal Identification Information: Name, email address, shipping address, billing address, and payment details.
- Usage Data: Information on how you navigate our website, including page views, time spent on pages, and items you viewed or searched for.
- Communication Data: Any communications we have with you, including emails, support tickets, and chat logs.
Use of Information
The information we collect is used in the following ways:
- To process your order and manage your account.
- To communicate with you about your order, answer your questions, and provide customer support.
- To improve our website and product offerings based on your feedback and usage patterns.
- For internal analytics and market research.
- To comply with legal obligations.
Sharing of Information
Imroz Ltd. does not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Opt-out of marketing communications.
- Request the deletion of your personal data, subject to certain exceptions.
- Withdraw any consent you have previously given to processing your personal information.
For any of the above requests, please contact us using the contact information provided below.
Changes to This Privacy Policy
Imroz Ltd. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
info@imroz.co.uk
This document was last updated on 07.03.2024